woman in hat

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, (Section 2799B-6 of the Public Health Service Act) health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
  • For questions or more information about your right to a Good Faith Estimate, visit or call my office at: (509) 620-1643.

FEE – Payment due at time of service.  Forms of payment accepted are: Cash, Check, and HIPAA secure credit card processing for:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)

Do you take insurance?  No. I am currently an out-of-network provider. Payment is at the time of service. A superbill (like a receipt) can be provided for insurance reimbursement. Many insurance companies have “Out-of-Network” benefits, and after a deductible is met, sessions are often covered at 50 or even 80 percent. This is individual and specific to each plan and something you should discuss with your insurance provider. 

Benefits of Private Pay include:

  • Increased confidentiality and privacy. In order to have an insurance pay out, a mental health diagnosis must be provided to them.
  • No Insurance time limits on your services.
  • No need to wait for approval.

Cost of In-person and Teletherapy Appointments

Initial Consultation - 15-20 minutes: FREE

Intake Assessments

60 - 90 minutes


Psychotherapy Session

30 minutes


Psychotherapy Session

45 minutes


Psychotherapy Session

60 minutes


Family Psychotherapy Session

60 minutes


Group Therapy Session

*Currently no groups being offered.

60 minutes

$45 per participant


No more than 7 participants

Telehealth service offered meets or exceeds all the requirements of HIPAA. Video sessions are not recorded, and I do not store any video sessions. Clients will be able to easily and effortlessly join the session by simply clicking a link that I will provide. Clients will not have to download or install software or extensions, enter a password or ID to access the session or create an account or login into an account. I do offer a mobile app that clients have the option to download if they prefer to use a mobile device rather than a laptop or desktop for their session. They can find the app in the app store by searching for Telehealth by SimplePractice on their mobile device. Available for iOS or Android in the app store. Please note that if you are interested in Telehealth services confidentiality is still of utmost importance. On my end, I can assure you will have both confidentiality and privacy. Where you take and receive your appointments will have a lot to do with privacy on your end. This is something that Heart of Grace Counseling cannot control. It is important to find a quiet, comfortable and confidential location to engage in your therapy sessions. Please be ready in that chosen place. If you are driving down the road, in a car with others or in a public place, the session cannot go forward. Quality along with confidentiality and privacy are impossible to maintain. Due to that time slot being specifically for you a charge of $75. 00 will take place. Please refer to the cancellation policy if you are unable to attend your session and I will be glad to reschedule if given a 24-hour notice. Therapy is an important part of your health and wellness, and I want to encourage you to make it a priority. You are worth it.

At times clients will want letters written for them related to court cases, custody proceedings or other legal manners. Although I do not provide letters, I will provide a Treatment Summary that states the dates you have attended therapy, diagnosis, treatment objectives and goals. I will note if you are attending therapy regularly. The cost of a Treatment Summary is $35 for up to 500 words. 

No show/No Call fee: If you No Show/No Call your in-person or video session, you will be charged the cost of that session as your slot was being held specifically for you. If you show but are unable to complete video session due to issues with privacy or confidentiality like being in a public place, session will be terminated and a charge of $75.00 will be issued.

 Please notify me within 24 hours if you cannot make your session.  Payments are due at the end of each session. Heart of Grace Counseling reserves the right to use collection sources to seek payments due in cases where remaining balances are unpaid.

Cancellations and Late Charges. Clients are required to provide 24-hours’ notice for cancellation, or as soon as possible in cases of an emergency. No-shows and cancellations without 24-hours’ notice are subject to being charged for the full-session except in the case of an actual emergency. If late, you will have less time together with your therapist and will still be billed for the entire session that was scheduled. Chronic lateness and missed appointments will interfere with client progress and experience.

Heart of Grace Counseling and Consulting PLLC does not provide Crisis Services. Call 911 or report to the nearest emergency room for immediate care during a psychiatric emergency. 

Please Feel Free To Contact my Office Anytime


Openings Available

Office Hours

Available Telehealth Tues & Wed and In-Person Thurs & Fri Sessions

Monday, Saturday, Sunday:


Tuesday, Wednesday:

8:00 am - 6:00 pm

Thursday, Friday:

8:00 am - 5:00 pm